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Below Privacy, Refund & Cancellation Policy will be active and effective from 1 January 2019

  1. KuniaLabs Card Games are sold online on our website based on a No Refund / No Cancellation Policy once order has been confirmed and payment made by customer. Our exclusive card games are sold at a discounted / On Sale price offering the best value and delivery to our customers

  2. Customers can contact at in case of lost /order not received/ damaged in transit items with order details . KuniaLabs retains all rights to verify all such claims including but not limited to seeking photos of damaged items from customers for verification purposes. Post verification KuniaLabs retains the right to suitable remedies including exchange of damaged items on receipt of the same from customer (Customer to ensure delivery to KuniaLabs of damaged items at own cost). KuniaLabs shall not be liable for any direct, indirect or consequential or third party liability claim on account of damaged items received by customer

  3. KuniaLabs does not send spam mail. Please report any violations if noticed to info-(at)-kunialabs-(dot)-com . The same shall be investigated and corrective action taken immediately

  4. The KuniaLabs web site may collect personally identifiable information about user , user interactions with KuniaLabs for technical support, feedback etc. The information may include name, email address, phone number and mailing address.

  5. Like many websites, we use cookies to collect information. A cookie is a small data file that we transfer to Users computer’s hard disk for record-keeping purposes. KuniaLabs utilize session ID cookies to enable certain features of the Services, to get a better understanding of how User interact with the Services and to monitor aggregate usage by KuniaLabs users and web traffic routing on the Services.

  6. KuniaLabs partners with third parties who provide us with analytic and marketing services. To optimize the user experience provided by our Services, we may allow these third parties to place cookies on user browser that information about Your use of the Services. KuniaLabs neither have access to, nor does our cookie policy govern, the use of cookies or other technologies that may be placed on user electronic device by non-affiliated, third-party ad technology, ad servers or ad networks.

  7. User personal information may be used to send emails about KuniaLabs games and services

  8. User may be invited to participate in surveys, contests, product reviews and general discussions.

  9. KuniaLabs may use standard Internet technologies, such as web beacons (also called clear GIFs or pixel tags) and other similar technologies, to deliver or communicate with cookies and track User use of the Services. We may also include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to improve our existing Services, create new Services, and measure the overall effectiveness of our online content, marketing campaigns, and the Services.

  10. KuniaLabs will disclose any information about Users to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to Court orders), to protect the property and rights of KuniaLabs  or any third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.

  11. KuniaLabs may disclose information about users to third parties in connection with a corporate reorganization, merger or amalgamation, or the sale of all or substantially all of our assets.

  12. KuniaLabs may aggregate and/or anonymize information collected by the Services or via other means so that the information does not identify users. Our use and disclosure of aggregated, anonymized, and otherwise non-identifiable information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation for any purpose, including with game developers, advertisers, publishers, business partners, sponsors, and other third parties.

  13. While KuniaLabs cannot guarantee that loss, misuse or alteration to user data will not occur; we implement appropriate technical and organisational measures to prevent such occurrences. KuniaLabs do not warrant or represent that user data or any user information will be protected against, loss, misuse, or alteration by third parties. We will retain User information and Data for no longer than is necessary and for the duration of the agreement with User and for up to 24 months following expiry or termination of this agreement.

  14. User may request KuniaLabs to be provided with the details of personal identifiable information that is stored with KuniaLabs or may request changes, modification or deletion to personal identifiable information that is stored by contacting KuniaLabs at info(at)kunialabs(dot)com 

  15. Kunialabs does not collect or store personal information related to child or parent as part of usage of our published mobile game. 

  16. Kunialabs strictly adheres to General Data Protection Regulation (EU), Children's online protection privacy act - COPPA (USA) and applicable laws of India .

  17. KuniaLabs reserves the right to change this privacy policy at any time and such changes will be communicated by means of a notice that will be put up at the bottom of this page. Responsibility rests with the user to monitor this page on a regular basis for any changes to this privacy policy.

  18. This privacy policy was last updated on 1 January, 2019

Privacy, Refund & Cancellation Policy

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